docusign identify

Verify signer identity for your important agreements

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Docusign Identify makes identity proofing and authentication a seamless part of eSignature—so you can protect your important agreements, and your customer experience. Docusign Identify refers to our family of enhanced identity verification and authentication products. These offerings solve the business problem of automating identity verification while maintaining a secure, simplified, and user-friendly experience that goes beyond standard email-based methods (i.e. asking the signer to confirm their email address). Due to the scope of our portfolio, our solutions can be tailored around your needs no matter your industry or use case.

Top Features

Manage identification seamlessly

Embed identity proofing and authentication into one connected Docusign eSignature experience.

Operate globally

Access the industry’s largest network of identity verification and Trust Service Providers. Choose from Docusign native solutions or API-supported integrations

Support compliance

Help meet requirements like Know Your Customer (KYC), Anti-Money Laundering (AML) and regional regulations. Verification status is recorded in every Certificate of Completion.

Types of identification solutions

Docusign Identify includes a variety of configurable authentication and identity verification options to meet all of your business needs.

Identity document and eID verification

Verify signer identity worldwide with Docusign ID Verification, which checks identity based on liveness checks, government-issued photo IDs, or electronic IDs.

Knowledge-based authentication

Let signers verify their identity by correctly answering personal questions about themselves. Available as part of ID Verification.

Support for AES and QES

Achieve Advanced Electronic Signatures (AES) with ID Verification or a Qualified Electronic Signature (QES) with ID Verification for EU Qualified, across the EU and the UK.

Flexible admin controls

Choose from pre-set configurations or customize your own. Select the type of ID methods and country of issuance you will accept, how you want to retain ID data and name-matching precision.

Proof of verification

Write verification status and ID data into your system of record using APIs. Authentication details appear in every eSignature Certificate of Completion.

Phone verification

Enable easy two-factor authentication with a one-time code delivered via SMS or phone call. Available to users in 180+ countries. Use it as a stand-alone solution or add to your identity verification process.

Enhanced features for ID Verification

Deploy advanced digital identity proofing into your agreement workflow with capabilities such as AI-enabled biometric liveness detection, verification of most identity documentation, knowledge-based authentication, and electronic ID verification.

Expanded ID and eID methods

In the US, signers can answer personal questions to prove their identity. Docusign also offers new bank-based ID in the UK and eID in France.

ID Verification for EU Qualified

Get the highest levels of security and compliance with ID Verification for EU Qualified. With AI-enabled enhanced signer identification built directly into the eSignature workflow, signers can complete eIDAS-compliant Qualified Electronic Signature (QES) in minutes.

Liveness detection for ID Verification

Identify your signers easily and more securely. Apply biometric checks such as AI-enabled liveness detection to video selfies and help confirm signers are real, IDs are authentic, and that faces match ID photos.

Docusign Identify use cases

Insurance applications
Agreements required to be in writing under Scot’s Law (UK)
Cross-border transactions
Employee onboarding
Patient consent management
Auto test drive and sales agreements
Good practice guidelines agreements
Lending, leasing and financing
Account opening and onboarding

Additional Information

Terms & Conditions

https://www.docusign.com/company/terms-of-use

https://www.docusign.com/company/privacy-policy

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