Comcast Business MDR
by Advanced threat protection and response
Combat cyberthreats in real time
Help defend your organization against evolving online threats and help improve your cybersecurity posture with Comcast Business Managed Detection and Response (MDR). MDR, powered by Rapid7, offers advanced threat detection, automated response, and exposure and incident management. Comcast Business' Security Operations Center (SOC) is staffed by a team of trained, industry-certified security analysts with extensive knowledge who detect, analyze, and respond to cyberthreats in real time. Comcast Business' fully managed cybersecurity XDR SecOps platform combines advanced technology with 24/7 remote monitoring.
Top Features
Security Information and Event Management (SIEM)
Using real-time data, SIEM is a tool security experts use to swiftly identify potential security incidents.
AI-enabled threat detection
Comcast Business' analysts use AI, machine learning, and threat intelligence to identify and address threats, like Advanced Persistent Threats (APTs) and zero-day exploits.
System-wide visibility
Unlike EDR which responds to threats at specific endpoints, MDR monitors your customers' entire IT environment, including cloud, identity, network, and users.
Around-the-clock monitoring
Comcast Business' SOC operates 24/7, ensuring rapid and efficient resolutions to security incidents.
Data and reporting
MDR helps businesses with the data they need by offering comprehensive documentation and ready-to-use reports that can help address cybersecurity standards.
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How is Comcast Business MDR Different?
With Comcast Business MDR, your customers benefit from:
Affordable tiered pricing based on endpoint assets, not storage or log ingest volume.
Integration with other Comcast Business cyber solutions, including managed UTM firewalls, Endpoint Detection & Response (EDR), and Secure Remote Access VPN services for automated, fast, and seamless active threat response.
Enhanced custom detections and automated SOC response using Comcast Business Threat Intelligence, as well as customized automation designed to fit your customer's business needs.
Comcast Business-managed User and Entity Behavior Analytics (UEBA) Detections powered by Rapid7 machine learning.
Managed custom and user behavior notifications to help reduce false positives and alert fatigue.
Customize your customers' enterprises with add-on options
MDR can be tailored to fit the specific security needs and budget of your customer's organization. With Comcast Business' tiered service solutions and optional paid features, your customer can:
Proactive threat-hunting
Search for signs of a hidden security breach within their network.
Personalized dashboards
Create tailored views into their entire IT network.
Tailored detection rules and reporting
Build custom alerts and reporting frameworks to gain more specific security insights.
Custom Security Orchestration and Automated Response (SOAR) workflows
Automate security tasks with customized workflows.
Integrated security team
Add dedicated SOC personnel to their security team for more direct access to Comcast Business experts with 24/7 awareness.
MDR Services
Following are the MDR services:
Security review and collaboration
Tuning and exclusions
Custom log ingest
Custom automations
Custom detection rules
Threat intelligence advisories
Threat hunting
Optional dedicated SOC team
Customer service manager
Installation project manager
Notifications
Monitoring, investigation and response
24x7x365 Support
Additional Information
Resources
Comcast Business SASE - Product Sheet
Comcast Business SASE - Whitepaper
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